Best Car Insurance Indonesia – Head of PR, Marcomm, & Astra Insurance event, Laurentius Iwan Pranoto received an award from the Indonesia Best Brand Award 2023 for the Best Car Insurance category.
In facing the era of disruption and the dynamics of the global economy, Astra insurance continues to adapt and create innovation through car insurance products, Garda Oto.
Best Car Insurance Indonesia
On December 13, 2023, Garda Oto won the Indonesia Best Brand Award (IBBA) 2023 in the Best Car Insurance category with the title of double platinum from SWA.
Asuransi Proteksi Individu
IBBA 2023 is an award event organized by SWA Media Group and Mars Indonesia Digital for the best brands in Indonesia.
In the assessment method, a survey was conducted to more than 5,000 respondents in seven major Indonesian cities, including parameters such as the Top of Mind Advertising, Top of Mind Brand, Brand Share, Satisfaction, and Gain Index.
Through digital breakthroughs, Garda Oto allows customers to purchase policy, policy extension, expansion of guarantees, reporting of claims, access to emergency services Garda Alert, and other features through mygarda cellular applications.
Customers can also use the Access Guard, which can be contacted via number 1500112 and WhatsApp Garda Access 08950 1 500 112, to get product information and emergency services via chat.
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In addition to online services, Garda Oto offers offline services through Garda Center and Astra Insurance Branch Office which are spread across various major cities in Indonesia.
Garda Oto not only provides convenience in claims and services, but is also supported by more than 500 workshops, the certainty of the use of native spare parts, and warranty results of repairs.
With this award, Astra Insurance is committed to continuing to create sustainable innovations that meet customer needs and follow the latest trends.
“Along with the challenges, we are committed to creating sustainable innovations that not only meet customer needs but also follow the latest trends and developments, such as consistency in providing a sense of mind of mind to all customers through various kinds of innovations in the development of digital-based Garda Oto service features. Laurentius Iwan Pranoto.
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