Finance Charges Dbs – 202111 July 27, 2021 August August Tumbur Boano 3 Comments on Bank DBS Indonesia, Credit Card Annual Fee, Annual Credit Card Payment, DBS Bank Credit Card, Service Conditions No Things
I am a DBS credit card user with number 4157-36 **-****-** 15. 2021 I received RP bill. 1, 264, 873, where from the total bill RP. 400,000 is the annual fee. At the beginning of February, I called customer service from DBS for an annual fee for negotiations and also closed my credit card. The results of the negotiations were paid several bills in January 2021 at no annual RP fee. 870, 873 and customer service said my card would be deactivated. I agreed and paid for it in February.
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Then I was surprised that I found E -Past that by May 2021 there was still an annual contribution bill. Then I called DBS for customer care asking about closing my card, and I was told to wait for the DBS collection to contact the collection. Until a few weeks there were no calls from DBS, and I called DBS customer care to ask for my credit card again, and the answer was still the same as waiting for the collection to call.
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Until finally, on July 27, 2021, I received a call from the DBS collection, who informed me that I still had an annual deposit and I had to pay immediately. I tried to carefully tell the chronology from the start of a credit card, but from the DBS collection even threatened my name to be ugly bi if I didn’t make payments and spoke harshly.
Please reply from DBS Bank reply so that the problem does not become long, as from the beginning, I plan to pay and close the credit card as a customer according to the procedures provided. But finally it is like that.
Editor of the reader’s letter
The right of consumers to hear their views and complaints about the goods and/or services used are guaranteed to the Protection of Consumer Law in Article 4.
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Good evening, ladies and gentlemen, PLN UP3 Ageng Agung management, introduces me, Deny, an electric motor user who often uses steps and tips for the annual fee of DBS credit card, late fees and financial fees, including minimum spending requirements for annual fees.
Demand to abandon annual and default fees for your DBS credit cards can be obtained online on the following cards:
Alternatively, you can also give up the annual fee of DBS credit cards and late fees by taking these steps:
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You always need to take some of the above steps to effectively give up the charges and wait for confirmation. If your fee Wiver application is rejected, talk to a customer service officer using a phone bank or DBS, screwed.
DBS Credits card holders are charged for a prior annual fee. The main card annual fee is $ 196.20, while the additional card annual fee is $ 98.10 for all credit cards, except DBS Woman’s MasterCard card (S USD 163.50), DBS Vantage card ($ 599.50), years, Safra DBS MasterCard card (free of charge).
A frequent traveler who loves to act like a local dress like a local and eats like a local wherever he or she traveled. Loves food. Likes to write about everything in Singapore.
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On January 3, 20020, I received the DBS bill RP24,567,195, which ripes from 19/02/2020. Then I make a payment RP 19/02/20. 25,000,000 using 3 methods, namely:
RP604 991 because I was thought of paying late in the day. Although I had paid on the 19th, DBS banka, with the reason why the banking system was not online yet, so the payment was quite slowly received. While as far as I know, many other banks can immediately receive payments and online, there are still banks that have not yet been online.
And he said it would be processed because the same day it was paid for the word CS. Just when I was 4 years old, I tel, why not deleted, he said
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Month I received 3 DBS annual RP deposit bills. 750 thousand and RP. 450 thousand 2 times with total RP1 450,000, then I was billed
5th month because the limit was missed although I still left RP1,000,000 limits at DBS bank because I was hit by this year’s fee
Since I made changes in the 5th month and still left the border that was not gone but after changing the payment, I was wore immediately
Here I want to say why the system is not said that the restriction is not enough if you want to change parts like other banks? I’m right
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The reader’s letter editor through this letter, we …
The right of consumers to hear their views and complaints about the goods and/or services used are guaranteed to the Protection of Consumer Law in Article 4.
I am a bank Mandiri customer who is the victim of an unsafe and inappropriate banking system. I am facing October 12, 20224 October 12. IYOSS 22 Comments on Bank DBS Indonesia, Digibank, Annual Contribute Credit Card, DBS Bank Credit Card, Credit Card Closure
I’m Digibank Credit Card No. Owner of 4055-6316. On July 5, 2023, I lodged late charges for RP59,172 and financial fees RP122,876 using the Digibank Call Center 1500 327. The Information Agent will be processed on 3 business days with reporting number 20230705-3035905 and the results will be reported by e-mail. Meanwhile, I didn’t use CC Digibank while I got it
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But on the print date of July 17, 2023, which I just opened on August 2, 2023, I received the Financial Fee bill RP273,729, where during this period I did not use CC Digibank at all, and before I submitted a temporary card closure if my application was rejected. But in reality my Digibank CC is still in active condition and no Digibank Party contacted me for submission results
I reported a second time using the Digibank 1500 327 call center with the same application as before. If it cannot be deleted, just closed while my CC. The agent again informs that it will be processed on 3 business days with the reference number 20230802-form-6016645 and will be informed of the results by e-mail.
From Digibank, so for the third time I called the Digibank Call Center on August 10, 2023 and filed a strong complaint. Where the agent informs this: “If it is not
Then I asked, “If the application is rejected, why not my CCs are not temporarily closed?” Again and over again, the agent responded only with the message number 20230810-ICRM-3146415 with the final CC activity, which I was finally closed.
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Again, and my bill rose to the RP496 585 RP, although CC Digibank was temporarily closed. Finally, I contacted Digibank again via the call on August 18, 2023, but again I did not receive answers according to the customer service reaction that seemed serious, and again the E3CE70 report number, whose reporting number was not the same as before.
Since I doubted, I returned to report with live chat, and I was given a message number ID-SR-20230818-ICRM-3162441. This time the agent advised me that Inggrid paid the minimum bill RP 50,000 to continue the application where
Will be deleted and the CC will be resumed. On the same day, I immediately paid the minimum IDR 50,000 bills through Tokopedia, and the next day I confirmed again that I had paid.
I re -report with live chat and it is advisable to wait for a guarantee if the minimum payment is entered, followed by submission of CC Digibank deletion and activation.
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Approved. I think it’s safe, and now I’m just waiting for CC Digibank, I’m again active because I had the word “guarantee” before, so I pay attention to something else because my obligations were fulfilled and I was just waiting for my right to return.
On September 7, 2023, I opened the Digibank application, and how shocked, I saw my Digibank CC deactivated, not according to the latest information received. I immediately complained about where I had to wait 1 × 24 hours to check the ID-AI-AI-20230907-ICRM-6174532. And his test results announced that my CC Digibank is constantly closed with a very unjustified reason where I did not submit CC activation after paying the minimum bill.
Apparently I called back on August 21, 2023 and said you can wait for you to check your database. And you think I reported from July 5, 2023 to August 21, 2023, how would it be? ! Clearly, in each of my messages that repeatedly stated that:
Why it can be ruined in a very simple case. By comparison, I once submitted the same CC (other Bank, Mega, BNI, Mandiri). For the longest 3 days there are solutions, some even just the day. This is almost 2 months, and I am a customer whose credit quality is even and there is no problem with the BI check, even difficult.
Affiliations And Recognitions
In the application I admit I’m DBS’s highest user interface, but sorry on the service, Dibibank by DBS is bank
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