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Using new technology may make the feeling of traveling – exciting, challenging and sometimes scary. History is full of lessons about what happens when business manages this journey well (or bad).
Technology Adoption Journey
Strategic innovations often have the advantages of competition. Try to walk through the normal life cycle of business technology from shoulder before learning about new devices during the final amendment while entering. On the way, we will emphasize general challenges at each stage and provide a mystery to remove them. Mix samples in the real world and in working information.
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Whether you are a manager who consider the latest software or the owners of small business are looking for modern equipment. Understanding these steps will help you make better planning and avoid errors. Think of it like a plan: learning about experimental technology and small testing, budget for investment, pilot, full level of use and continuous adjustment. Come to dive into each stage of this journey
Traveling with many new technical adoptive children, starting with those who ask, “Have you heard of this new ___?” In the learning process, business will be aware of the technique that has emerged and check what it is, and how it can be useful. This recognition process and understanding that you collect information and begin to imagine the possibility. This is correct, latter laying the foundation for a wise decision.
The company often increases this perception: reading publications, participating in industrial, meeting or seminars through web, watching demonstrations and networking with industrial experts. For example, retail officers can learn about the new inventory management system in the show or IT manager, hearing of cyber security equipment that is likely to be from online forums. It is not excited about the grubies. But about the generally important analysis, the business will ask, “Does this technique solve the problem that we have or according to our goals?” To create belief that the new technology is suitable for your strategy as an important in this period. Originally, you are adjusting the potential value of technology for your organization before determining.
Real world examples: In 2010, imagine a medium -rich fabric retailer, heard about RFID tag (technique used to monitor inventory with small radio tags). In this learning process, he read the case in the case that Gida Walmart uses RFID to reduce stock loss. They join the Industrial Workshop to see the RFID performance and finally ask questions. They understand the basics – scan the RFID tag and wireless for the product – and they say that it can help them manage the inventory in their store more efficiently. This notion does not mean that they are jumping. But seeds were planted and they were considering whether it is suitable for their business needs.
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Cutting through the hyp: Every new technique is often called “things that are great”, which can cause a lot of information, it is easy to dominate buzzwords and field selling solutions: focusing on reliable and independent sources. Read the analysis of experts or criticisms who are not more inclined than the vendor’s marketing. If possible, talk to friends or other businesses who have experience in technology. By adding your learning cord in the case and knowing the real use, you can separate the real ability from publicity. Internal suspicion: Inside your company, not everyone will be encouraged immediately about new technology. Some team members may think, “We always do good without change.” Or it is worried that it is just a fashion. Solution: Promoting open culture what you learn – present at a team meeting quickly or publish interesting articles about the benefits of technology. Emphasize that technology can deal with existing pain points or improve things that everyone cares (such as “this software can save time in data each week.”) Initial age education and participation, changing doubt in curiosity for health.
After creating perception and interest in the next stage, experiment – basically “The Waters” uses new technology for testing with low risks to look at business operations. Instead of complete commitment, you proof a small experiment or concept. The goal here is an important question: will it be effective for us? What is a practice problem?
There are many forms of experiments. You can set a new software on a single computer, or call a free testing version, use the device in a team for a week or make a fast prototype that combines technology simultaneously. It is usually not formal and limited, for example, a restaurant that learns about the new online ordering system, can try in a place in the afternoon how it manages the actual order. Or the marketing team interested with new AI analysis devices -can enter a small set of information to test the information. There is an idea to achieve real experience without any significant cost or risk.
Real world examples: Missing regional banks who consider biological accuracy for customer account in the learning process (eg enter into fingerprint system) are aware of safety benefits. Currently, the IT department of the IT department has installed a small pilot in the internal system – sometimes the office in an office uses a fingerprint scanner to enter the computer for a month. This small use allows the bank to notice any technical happiness (scanner does reliable work? How do users feel about it? The results of this experiment – say 95% of the login works well. But some scanners have a driver’s problem – they will report what they will do what they do.
Create Organizational Competency Around Adoption Of New Technology
Limited knowledge: If your team is not familiar with new technology, then early experiments can stumble. You can set the wrong thing or explain the wrong results because it is a new land. Solution: Relative to employees who have specializations in your technology or request advice from technology partners. Some sellers will support the experiment by helping to answer or establish questions. – Do not hesitate to use those resources. The practical process is an opportunity for your team to learn, so it is expected that there will be a period of learning and hiccups in the beginning as a lesson than the failure. Conscious success criteria: It is difficult to call a small test whether success or failure if you do not specify what you are looking at. How to solve the problem: Before starting the test, decide the result or two specific questions that you need an answer. For example, “Can this inventory app be sinking data between store and warehouse in real time?” Or “New process saving at least 10% compared to our current methods?” The clear goal will help you assess the results of neutral experiments. In addition, try to simulate the world of truth in your test as much as possible. A limited settings use real information or real task to reflect methods that will work in technology behavior. And remember that this step is to understand – whether the experiment reveals defects or not makes you feel that you are very valuable for the next stage decision.
When the first experiment reflects everyone’s promise and interest, it is plowing. Will be in reality: How can we pay budget procedures that business has dug in the financial using new technology? Profit and safety is the time to prove investment in comparison to approval, calculating expenses. (Usually comes from senior officials or financial teams). In other words, facing a splash is a good idea.
Creating a budget for new technology is not related to the pre -princess tag to buy equipment or services. Business should consider all expenses. – From the new hardware service or license fee to the training and stopping of employees, which can occur during changes. For example, buying a new manufacturer is not just the cost of a robot. You need a budget for installation, training, career, maintenance and upgrade in your electrical system. It is like buying a car: you are not just a sticker value. But gas insurance and maintenance is similar, if the company tested and launched the new project management software in the experimental process, then they will use the budget to apply for a time software to migrate all the projects and even training about how to use it efficiently while training the team.
In the case of strong businesses, this is important. This means often to translate what learning in experiments is a professional indicator. If a small experiment indicates that technology can save 10 hours per week, what does it mean to record dollars per year? If customers are capable of increasing delivery speed, how to increase sales score or customer satisfaction score? Often you will analyze cost and profit or even ROI Project (Investment Returns) over the years. For example, “We invest $ 50k in this system, but should save $ 20k wages per year and increase $ 30K revenue per year – pay for ourselves within 2 years.” This is a type of argument that persists the budget holders.
The Phases Of Adopting New Technology In Business (and How To Navigate Them)
It is worth noting that stickers are a major obstacle. According to YouGov’s survey, 57% of the business decisions said that the cost is the main factor when considering new technology investment. The price is usually large.
